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This is not a good thing - Queue
July 18th, 2005
10:56 am

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This is not a good thing

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From:jaq
Date:July 18th, 2005 06:49 pm (UTC)
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What's a CSR?
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From:queue
Date:July 18th, 2005 06:54 pm (UTC)
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Customer service representative. Basically, this is the person I talk to if I have any questions about a job that we have printing with them. I also have occasional contact with the salesperson. Her job is to make sure I'm happy and to take me to lunch occasionally. It's also her job to get involved when we're having big/lots of problems, as we have been recently.
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