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Usability test - Queue — LiveJournal
November 17th, 2003
02:49 pm

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Usability test
Took part in a usability test for a piece of software at work today. It's software that will allow us do correlations and generate reports of correlations, using the set of intermediaries that we're developing. It certainly wasn't what i expected. it was all done on paper, and I touched the paper where I would click the mouse, and described what I was doing and what things confused me. There were three separate tasks, and it took about an hour and a half. It was fun. much better than sitting here and not getting much work done, which is what I did all morning. I wonder if I could get paid to do things like that. I don't actually want to write the user interfaces, but I just love pointing out where things don't work.

It's really good to see that they're doing this kind of thing early in the development of this software, and with people who are actually going to be users of the software. It's nice to see the company I work for doing things right, and I manage to see quite a bit of that. This is a pretty good company to work for, especially for companies of comparable size, I think.

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From:jazzfish
Date:November 17th, 2003 02:29 pm (UTC)
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My experiences with usability testing have been poor. Er, specifically with management's responses to such tests. Said responses consisting of "If it's functional, it's usable."

To the left, if you're someplace where they actually care about the results of usability testing, then I could see it being a pretty good job.
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